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Homeless Services

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Homeless Permanent Supportive Housing

  • Programs that provide affordable, community-based housing for individuals and families who have experienced long-term or chronic homelessness and have been diagnosed as having a physical or developmental disability, a severe mental illness, substance abuse problems or HIV/AIDS; or are members of another designated group within the homeless population. Structures may include apartments, single-family houses, duplexes, group homes or single-room occupancy housing. Permanent supportive housing programs generally provide residents with the rights of tenancy under state or local landlord/tenant laws and are linked to services designed to meet residents' needs. Supportive services vary depending on the resident population. Most programs offer some type of case management and housing support, but may also offer more intensive mental health, substance abuse, vocational, employment or other services which help promote independent living. Supportive services may be offered on-site or off-site, or be provided by a mobile service team.

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Homeless Motel Vouchers

  • Programs that provide homeless people with a temporary place to stay (usually one to three nights), generally utilizing a hotel or motel with which the referring agency has a prior agreement, but in some cases, temporary lodging selected by the individual. Also included are programs that provide vouchers for use in one or more of the community's homeless shelters.

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Drop-In Centers

  • Centers where homeless people can spend time during the day or evening. Services may include counseling and/or medication monitoring on a formal or informal basis; personal hygiene supplies; facilities for showering, shaving, napping, laundering clothes, making necessary telephone calls or attending to other personal needs; and other basic supportive services. Some centers may also provide meals or facilities for cooking. Programs that focus on homeless youth may provide case management, living skills training, family reunification assistance, classes and other educational supports, pre-employment training, health education (including HIV prevention), help in obtaining valid ID and other services that help youth successfully exit street life and transition to independent living.

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Financial Assistance

  • Programs authorized under federal or state legislation or local government initiatives that provide financial assistance for the express purpose of obtaining temporary shelter or permanent housing for individuals and/or families who are homeless or imminently homeless. Expenses may include rental deposits, rent assistance, utility deposits, moving expenses and other costs the family may incur in the process of acquiring or maintaining housing. Allowable activities, eligibility criteria and other requirements vary depending on the funding source.

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Street Outreach Programs

  • Programs that are staffed by outreach workers who spend time with people who live on the street, build relationships with them, identify and address their immediate needs (e.g., crisis intervention, food, clean clothing, hygiene kits, blankets, someone to listen) and provide information about and linkage to longer-term forms of support such as shelter, counseling, drug and alcohol detoxification and rehabilitation, care/case management and, where applicable, family reunification services. Street outreach programs may be staffed by volunteers or peers who were formerly homeless; and may target special populations such as homeless youth at risk for sexual abuse or exploitation, veterans, or people with specific medical or mental health conditions, or be available to the larger homeless population.

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School Transition Program

  • Programs offered by schools or school districts that seek to stabilize the educational experience of homeless children by identifying a school that they will attend on a consistent basis throughout the year regardless of the family's current location and by offering the supportive services they need to succeed in their educational endeavors. Included may be transportation between specified community shelter facilities and the child's school; clothing that is appropriate for a school environment; books and other educational materials; and special classes that help the homeless child deal with issues such as personal hygiene and health care in a homeless setting. The goal of the program is to transition the child into mainstream education.

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Temporary Mailing Address

  • Programs that provide an address for individuals who have no permanent residence and who need an address to apply for public assistance, or for travelers who need a place where mail can be sent.

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Identification Cards / Birth Certificates

  • Programs that help with obtaining identitification cards or bith certificates.

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Personal/Grooming Supplies

  • Programs that pay for or provide soap, shampoo, toothbrushes, toothpaste, mouthwash, combs, brushes, cotton swabs, deodorant, facial tissue, toilet paper and other personal hygiene/grooming supplies for homeless people and other individuals who need them.

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Bathing Facilities

  • Public or private organizations that provide showers, baths or other facilities where homeless people, travelers and others who do not have access to private bathing facilities can wash. Also included are organizations that provide vouchers that people can use to access bathing facilities.

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