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Success Stories

2-1-1 and DHS Team Up to Address Furnace Repairs in Ice Storm

Last winter’s dangerous ice and snow storms left Michiganders with all sorts of emergency needs, not the least of which included broken furnaces that...
Tags: 2-1-1 success story, Michigan Department of Human Services, Michigan Ice Storm, Furnace Repairs, Northeast Michigan 2-1-1

'The People are Nice and They Generally Want to Help"

As a part-time school employee – working as a crossing guard and lunchroom monitor – Susette doesn’t receive benefits or even an income when...
Tags: 2-1-1 success story, high heating bills, seeking employment, nontraditional student, school crossing guard

Out in the Cold, She Calls 2-1-1

Two days without heat and temperatures dropping 24 degrees below zero left Christine in crisis, pondering her options about how to survive inside her...
Tags: 2-1-1 success story, school bus driver, home heating crisis, propane shortage

Clear Vision and Hope Restored

“I’ve found there are people out there who can help you. And there’s no shame in it. People need to realize that some time you have to put...
Tags: 2-1-1 success story, the Lion's Club, free vision help, lacking vision insurance